Privacy Policy | Thunder

Effective date: 12.04.2020
Last updated: 17.09.2024

The website thunder.lv respects users' right to privacy and undertakes to protect personal data in accordance with applicable European Union and Latvian legislation.

1. Data controller

The controller of personal data processed through the website thunder.lv is:

SIA Armikus
Registration number: 40003732659
Legal address: Latvija, Rīga, Dubultu iela 21-25, LV-1029
Physical address / contact address: Latvia, Riga, Imanta district, Kurzemes prospekts 106
Phone: +371 26544 000
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. What data we may collect

When using the website, placing an order, sending messages or otherwise interacting with us, we may collect and process the following data:

first and last name;
phone number;
email address;
delivery address;
payment and order data;
information provided by you when placing an order or contacting us;
order and communication history;
technical data about your visit to the website, including IP address, device type, browser, language, date and time of visit, and actions on the website;
data obtained through cookies and similar technologies.

3. Purposes for which we use personal data

Personal data is processed only to the extent necessary for legitimate and justified purposes, including:

processing, confirming and fulfilling orders;
delivering goods;
communicating with the customer regarding order, payment, delivery, return and warranty matters;
providing advice and customer support;
maintaining accounting and tax records;
improving the website, service and quality of customer care;
ensuring website security and preventing abuse;
sending news, special offers and marketing information, if the user has given consent to do so.

4. Legal basis for data processing

We process personal data on the following legal bases:

when processing is necessary for the conclusion or performance of a contract with the customer;
when processing is necessary for compliance with a legal obligation;
when the user has given consent to such processing;
when processing is necessary for the legitimate interests of the company, for example to ensure website security, prevent fraud and protect the company's rights.

5. Disclosure of data to third parties

We may disclose personal data to third parties only to the extent necessary for the operation of the website and the fulfilment of orders. Such third parties may include:

payment service providers;
delivery and logistics partners;
accounting and legal consultants;
providers of hosting, technical support, CRM, analytics and email services;
public authorities and institutions, if such disclosure is required by law.

We do not sell personal data to third parties.

6. Transfer of data outside the European Union

If in certain cases personal data is transferred outside the European Union or the European Economic Area, such transfer is carried out only with appropriate legal grounds and necessary safeguards.

7. Data retention period

Personal data is not kept longer than is necessary for the purposes for which it was collected, or for the periods established by applicable law.

For example:

order, payment, invoice and accounting data is kept for the periods required by law;
data related to customer enquiries is kept for a reasonable period to process requests and protect the company's interests;
marketing data is kept until the user withdraws their consent;
technical and analytical data is kept for the period necessary for the proper functioning of the website and analysis of its effectiveness.

8. User rights

The user has the right:

to request information about what personal data concerning them is processed;
to access their personal data;
to request the rectification of inaccurate or incomplete data;
to request the erasure of data if further processing is not required;
to restrict the processing of data in the cases provided for by law;
to object to the processing of data in the cases provided for by law;
to withdraw consent if the processing is based on consent;
to lodge a complaint with the competent supervisory authority.

9. Cookies

The website may use cookies and similar technologies for:

the proper functioning of the website;
saving user preferences;
analysing traffic and user behaviour;
improving the functionality and usability of the website;
marketing purposes, if permitted by the user's settings and applicable law.

The user can manage the use of cookies through their browser settings, as well as through the cookie management tools provided on the website, if available.

10. Protection of personal data

We take reasonable organisational, technical and administrative measures to protect personal data from accidental loss, destruction, alteration, disclosure or unauthorised access.

However, no method of data transmission over the internet or method of electronic storage can guarantee absolute security, so we cannot guarantee complete protection against all possible risks.

11. Third-party websites and services

The website may contain links to third-party websites, platforms or services. We are not responsible for the content, security or privacy practices of such third-party resources. Users are advised to review the data processing terms on the relevant websites themselves.

12. Changes to the privacy policy

We reserve the right to make changes to this Privacy Policy. The current version is always available on the website. Continued use of the website after changes are published means that the user has been notified of the updated version of the policy.

13. Contact information

If you have any questions about the processing of personal data, you can contact us:

SIA Armikus
Contact address: Latvia, Riga, Imanta district, Kurzemes prospekts 106
Phone: +371 26544 000
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Working hours:
Monday - Friday from 10:00 to 21:00
Saturday from 12:00 to 17:00